Due to Coronavirus and the nature of our product, we currently do not accept returns.
If for any reason you are unsatisfied with your purchase, please email us and we will do our best to help you.
If you have any queries regarding returns, please contact us email@example.com
Our products are covered by manufacturing defects for a period of 1 year after purchase.
If an item is personalised or specifically made to order, it unfortunately cannot be returned or refunded unless it is faulty.
We always try to ensure that the images of products on our website are as realistic as possible and that the product details include all the information you need to decide if the item is suitable for you.
Please ensure you email us on firstname.lastname@example.org before placing your order should you have any questions.
If you would like to cancel your order, you have one hour from the time you receive your order confirmation email to do so, otherwise we will have already processed your order.
If you wish to cancel your order after the time in which your order can be cancelled, you will be responsible for paying any return postage fees.